Quality Officer (JD-0719-019)



Quality Officer


Laboratory Management


This post is based in Ho Chi Minh City, with some travel required.

Hours of work

37.5 hours per week, extra hours may be required.


Initially for 1 year, including a 2 month probation period.

Reporting to

Head of Laboratories

Vacancy reference



The Oxford University Clinical Research Unit (OUCRU) is a large-scale clinical and public health research unit based in Viet Nam. We are hosted by the Hospital of Tropical Diseases (HTD) in Ho Chi Minh City, and the National Hospital for Tropical Diseases (NHTD) in Hanoi. We also have sister units in Kathmandu, and Jakarta.  As a Wellcome Trust Asia Programme, we have received considerable support from the Wellcome Trust since our establishment in 1991.

Our ten-year vision is to have local, regional and global impact on health by leading a locally driven research programme on infectious diseases in Southeast Asia. This is being achieved via an integrated long-term research programme, contributions to training, the scientific literature, national and international meetings and membership of national and international committees. Priority is given to health issues important to the hospitals, and to Viet Nam as a whole. All work is intended not only to benefit the patients seen daily at our host hospitals, but also to help improve patient care throughout Viet Nam and the region.

OUCRU employs approximately 320 people across Viet Nam and has an average annual budget of USD 12mil.

Please see more information on OUCRU Website: www.oucru.org.

Job summary

Working closely with the Quality Manager, the Quality officer will:

  1. Plan and implement ISO 15189 quality management system, in microbiology and biochemistry laboratories at Pham Ngoc Thach TB hospital (PNT). Supervise and implement document management system, instrument management system, Quality control and quality assurance system, laboratory health and safety system, and coordinate and provide training to laboratory staff),
  2. Work as key contact person on all quality related issues at OUCRU.

Key responsibilities and tasks

  1. Implement and maintain ISO 15189 document control system at PNT TB hospital. This includes the organization of documents, maintaining document control system. Support staff and investigators in drafting and writing manuals, policy, procedures, SOPs, work instructions.


  2. Instrument record management: Support, supervise and monitor the activities to ensure that all instruments records are updated, complete and in compliance with ISO 15189.


  1. Training: Support QA manager in coordination and conduct of the training; this includes but not limited to safety training, quality management related training, laboratory induction training and other ad-hoc training.


  2. Support PNT hospital laboratories in implementing MoH Vietnam regulatory standards accreditation requirements; submit documents to relevant MoH authorities in a timely manner. Implement risk assessment and risk management of laboratory procedures, incident management program


  1. Support PNT hospital and Quality manager in implementing the standards and guidelines for safe collection, appropriate decontamination and proper disposal of waste.


  1. Support PNT hospital and Quality manager in conducting routine laboratory audit (specimen reception room, media and reagent preparation room, BSL2 laboratories, and storage facilities), follow up audit reports. Support in organizing Management review meetings, and implementation of corrective actions.


  1. Support PNT hospital and Quality manager in implementing QA/QC process in all laboratory testing, analyze the QA/QC data, and implement corrective and preventive action.

Other Requirements

  • Experience in conducting laboratory assessment, inspection and audits.
  • Experience in writing, reviewing audit reports.
  • Clear understanding of MoH, Vietnam laboratory regulation and guidelines.
  • A good team player and ability to motivate others for change management.

Selection criteria

Essential: BSc or MSc with at least 2 year work experience in laboratory environment

  • Previous knowledge on GLP, GCLP,
  • Experience in implementing quality management system in laboratories.



  • Sound knowledge on ISO 9000, ISO 15189, ISO 17025, ISO 18001 …
  • Good negotiation and motivation skill, focus, goal oriented


  • Contracted salary: Negotiate (depending on actual experience and education).
  • Optional insurance : In-patient and out-patient medical coverage; Personal accident insurance coverage
  • Two months salary for annual bonus and clothes
  • Annual leave 18 days/year for the first year, a maximum of 30 days
  • Other responsibilities and benefits are based on Viet Nam Labor Law.

How to apply

Interested qualified candidates are invited to send their detailed resume and cover letter in English, including copies of relevant degrees, certificates, either by email or by post to the following address:

Oxford University Clinical Research Unit

Laboratory of Clinical Science

Hospital for Tropical Diseases

764 Vo Van Kiet, Ward 1, District 5, HCMC

Tel: 39237954

Email: hr@oucru.org


* We thanks all applicants but only short-listed candidates will be contacted for interview.

Contact person

Ms. Nguyen Thi Hong Phuc

Deadline for submission

24th July 2019