(Senior) Public Engagement Coordinator (JDHAN_0720_004)



(Senior) Public Engagement Coordinator




This position will be based in Nam Dinh City, and will require extensive travel within Nam Dinh, as well as some travel within Viet Nam to coordinate with our Hanoi and Ho Chi Minh City units, and possibly internationally to attend conferences and workshops.

Hours of work

Full time Monday – Friday, 37.5 hours per week, extra hours may be required.


Contract for one year on completion of 2-month probation with possibility for extension.

Reporting to

The Principal Investigator/Senior Epidemiologist, OUCRU Hanoi and Director of Training & Public Engagement, OUCRU-HCMC

Vacancy reference



The Oxford University Clinical Research Unit (OUCRU) is a large-scale clinical and public health research unit based in Viet Nam. We are hosted by the Hospital of Tropical Diseases (HTD) in Ho Chi Minh City, and the National Hospital for Tropical Diseases (NHTD) in Hanoi. We also have sister units in Kathmandu, and Jakarta.  As a Wellcome Trust Major Overseas Programme, we have received considerable support from the Wellcome Trust since our establishment in 1991.

Our ten-year vision is to have local, regional and global impact on health by leading a locally driven research programme on infectious diseases in Southeast Asia. This is being achieved via an integrated long-term research programme, contributions to training, the scientific literature, national and international meetings and membership of national and international committees. Priority is given to health issues important to the hospitals, and to Viet Nam as a whole. All work is intended not only to benefit the patients seen daily at our host hospitals but also to help improve patient care throughout Viet Nam and the region.

OUCRU employs approximately 320 people across Viet Nam and has an average annual budget of USD 12mil.

Please see more information on OUCRU Website: www.oucru.org.

Job summary

The main research interests for the Hanoi office are antimicrobial resistance and influenza. As part of our work on antimicrobial resistance we are partnering with the National Institute for Hygiene and Epidemiology to develop community-based interventions to change the way antibiotics are currently used, in order to reduce the emergence and spread of antibiotic resistance. We are looking for a Public Engagement Coordinator/Senior Public Engagement Coordinator with experience using participatory community engagement approaches, and working with different communities in Vietnam.

The Public Engagement Coordinator/Senior Public Engagement Coordinator will coordinate community engagement activities around antibiotic use in communities and among farmers and healthcare workers, in order to inform the development of public health interventions. They will coordinate the activities of a a team of 35 fieldworkers across 3 districts in Nam Dinh Province. They will lead the formation of action groups and use of participatory methods to generate dialogue with communities and develop collective solutions. They will actively seek novel and creative ways to create opportunities for dialogue and interaction between researchers, community members, farmers, pharmacists, health-workers and the public.

The Public Engagement Coordinator/Senior Public Engagement Coordinator will work closely with other members of the public engagement and research teams. The Public Engagement Coordinator/Senior Public Engagement Coordinator will coordinate with local governmental departments and institutes in Viet Nam and with the other national organizations on our Public Engagement projects in Nam Dinh, principally focusing on projects reated to antibiotic use and resistance. They will coordinate public engagement projects and community dialogue using participatory methods and visual media methods to gain a better understanding of the perspectives and practices of multiple stakeholders.

They will be personable, organised, enthusiastic, creative and highly motivated. They will be able to work independently but also be a team player.

They will be expected to contribute to wider Public Engagement events, and partner with the Schools Coordinator when needed.

Key responsibilities and tasks

You will be working in a team to implement engagement activities under the guidance/mentorship of the Senior Epidemiologist based in OUCRU Hanoi, and will also be supported by the Head of Public Engagement based in OUCRU offices in HCMC. This involves the following:

  • Implement activities for community engagement linked to current research projects on antibiotic use and resistance;
  • Liaise with scientists for input into projects;
  • Develop relationships with local government organizations to facilitate implementation;
  • Develop relationships with local communities, farmers, community leaders and health facilities to facilitate implementation and design of research projects;
  • Manage a team of 35 fieldworkers across 3 districts;
  • Run workshops and discussions with communities;
  • Develop, implement and manage media, art or cultural projects at various stages of development;
  • Travel to districts to set up and implement activities;
  • Write up summaries of project activities;
  • Conduct interviews with participants in observational research and community trials;
  • Conduct participant observation at various research sites;
  • Draft reports, research papers and presentations;
  • Manage and administer project-specific budgets;


In addition to meeting the minimum qualifications stated above, the ideal candidate for this position will be an experienced project/program coordinator who is passionate about improving the quality of life in their community by listening to them and promoting their needs, and by promoting science through diverse artistic and cultural innovation.

Selection criteria


  • Diploma or BSc, preferably with background in community development, public health/one health, natural resource management, or social science
  • Excellent communication and interpersonal skills in cross-cultural settings essential
  • Experience of working in communities, and desire to interact with and work with a range of local communities
  • Experience of using participatory methods for community engagement
  • Diplomacy skills and evidence of working with government essential



  • Experience with publications and media
  • Highly organized
  • Energetic and creative; open to new approaches and ideas
  • Project and budget management experience advantageous
  • Ability to work with a high degree of autonomy, and yet be a team player
  • Some spoken and written English is desirable, but not essential

To be appointed at the Senior Public Engagement Coordinator level, candidates must have MSc or higher degree, and extensive experience of working with communities using participatory methods, as well as experience managing teams of people.


  • Contracted salary: Negotiate (depending on actual experience and education)
  • Optional insurance: In-patient and out-patient medical coverage; Personal accident insurance coverage
  • 13th month salary (annual bonus)
  • One month salary for annual clothes
  • Annual leave 18 days/year (increased to 21 days in year three, 28 days in year four and 30 days from year five).
  • Vietnam Social & Health insurance, Sick leave, Personal leave, Maternity leave and National holidays will be based on Vietnam Labor Law

How to apply

Interested qualified candidates are invited to send their detailed resume and cover letter in English, including copies of relevant degrees, certificates by email to trangbh@oucru.org

* The cover letter should detail:

– What part of your education, training or employment history has best equipped you for this position and why you would be a good candidate?

– Contacts of two referees who are your latest HR/ line manager and can provide details of relevant work experience and attitude

* We thank all applicants for their interest but only short-listed candidates will be contacted for interview.

Contact person

Ms. Bui Huyen Trang

Deadline for submission

9th August 2020