PCE Communications Manager (JD-0324-009)

PositionPCE Communications Manager
GroupPublic and Community Engagement (PCE)
LocationThis post is based in Ho Chi Minh City, with some travel required.
Hours of work37.5 hours per week, extra hours may be required.
TenureInitially for 1 year, including a 2-month probation period, with the possibility of extension
Reporting toHead of Public and Community Engagement
Vacancy referenceJD-0324-009
BackgroundThe Oxford University Clinical Research Unit (OUCRU) is a large-scale clinical and public health research unit, with sites offices in Ho Chi Minh City and Hanoi in Vietnam, Jakarta in Indonesia and Kathmandu in Nepal. In Vietnam, we are hosted by the Hospital of Tropical Diseases (HTD) in Ho Chi Minh City, and the National Hospital for Tropical Diseases (NHTD) in Hanoi. OUCRU Nepal has partnerships with the Patan Academy of Health Sciences and Patan Hospital, and OUCRU Indonesia exists in partnership with the University of Indonesia.

As a Wellcome Trust Africa Asia Programme, we have received considerable support from the Wellcome Trust since our establishment in 1991. OUCRU’s vision is to have local, regional and global impact on health by leading a locally driven research programme on infectious diseases in Southeast Asia. Priority is given to health issues important to the hospitals where we work, and to the countries as a whole where we operate: Vietnam, Indonesia and Nepal.  All work is intended not only to benefit the patients seen daily at our host hospitals, but also to help improve patient care.

OUCRU employs approximately 320 people across Viet Nam and has an average annual budget of USD 12mil.

Please see more information on OUCRU website: www.oucru.org
Job summaryTo manage PCE Communications team and all aspects of content, in-team and inter-team collaboration relating to internal and external communications for PCE team (print and digital media).
1. Leading on overall strategic communication plan for PCE team in Vietnam, Indonesia, and Nepal.
2. Leading communication planning for all communications relating to work of PCE team in Vietnam
3. Managing other staff who are in OUCRU-VN Comms Team
4. Planning, developing, and managing content for external communications related to the PCE team’s work. This includes content for publication on:
– OUCRU website
– PCE project websites
– PCE planning (via shared calendar) and content on social media
– Technical support, where appropriate and feasible, for communication aspect
– Editorial oversight across all platforms
5. To act as main link person between PCE team and: OUCRU communications team, Oxford NDM communications team and other communication partners Manage continued development and improvement of processes relating to production of communications content within PCE team, including PCE communications framework, related content in PCE Team Handbook, and other creative processes.
6. Ensure OUCRU branding adhered to across PCE content produced by PCE team.
7. Oversight of internal communications via management of PCE data officer
8. Consulting for internal creative services for OUCRU’s scientists.
9. Working with Head of PCE, PCE data officer and PCE project managers to develop case studies for dissemination to peers and funders.
10. Consult and support for communication strategic planning and reporting relating to PCE teams in Nepal and Indonesia
11. Manage the PCE comms budget
12. Contributing to PCE leadership team
Key responsibilities and tasks1. Leading on overall strategic communication plan for PCE team in Vietnam, Indonesia, and Nepal, to align with OUCRU’s overall vision and PCE’s long-term strategy

2. Leading on strategic and content planning for all communications relating to work of PCE team in Vietnam, including:
– Working with School and Youth (SYE) and Research Enrichment (RE) teams to create an annual PCE communications (content) plan (print and digital)
– Using digital media insights to inform PCE project planning and identify opportunities for developing digital audiences (where appropriate to project goals, and taking into account localised and international trends in digital communications)
– Consulting the communication component if applicable to the team and each project team

3. Managing other staff who are in PCE Comms Team, including developing job descriptions, weekly management, career supporting and annual reviews.

4. Planning, developing, and managing content for external communications related to the PCE team’s work. This includes collaborating with PCE team members for content to be published on:
– OUCRU website
– PCE project websites
– PCE planning (via shared calendar) and content on social media
– Technical support, where appropriate and feasible, for communication aspect.
– Assess the needs and provide consultation for technical capacity building 
– Editorial oversight across all platforms

5. To act as main link person between PCE team and: OUCRU communications team and Oxford NDM communications team and other partners, on all matters relating to PCE external communications including branding and communications policies and guidelines (e.g. consent form).

6. Ensure OUCRU branding adhered to across PCE content produced by PCE team.

7. Manage continued development and improvement of processes relating to production of communications content within PCE team (e.g. event planning template). Ensure that all communication processes align with OUCRU’s policies and guidelines. Conduct regular audits to identify and address any deviations from established processes.

8. Oversight of internal communications via management of PCE data officer; the latter is responsible for content on PCE sharepoint (intranet), PCE co-working site (including policies, forms and guidelines), PCE metrics and Canto Digital Assets Management system

9. Consulting for internal creative services for OUCRU’s scientists, including which includes planning content, identifying the target audience, ensuring adherence to OUCRU and PCE’s branding, and disseminating information on various public communication platforms, if applicable.

10. Working with Head of PCE, PCE data officer and PCE project managers to develop case studies for dissemination to peers and funders.

11. Responsibilities relating to PCE teams in Nepal and Indonesia, include informing on PCE’s comms strategy (long term and short term), supporting ID and NP teams to develop their Coms Strategy and to ensure the strategy is consistent across from the unit. Maintain the relationship and communication to facilitate mutual learning and improve overall PCE performance.

12. Manage the PCE comms budget

13. Contributing to PCE leadership team
 
Key outputs will be:

1. Yearly PCE external communications content plan (print and digital) that is informed by digital media insights and trends
2. Annual budget plan
3. New and updated PCE content on OUCRU website
4. Canto maintained as up-to-date resource
5. PCE comms/digital media metrics: twice yearly reporting to Head of PCE and OUCRU metrics project team
6. PCE comms reports (other than OUCRU’s required metrics)
7. PCE project case studies
8. Revised consent form appropriate for local audiences
9. Event planning template implemented
Selection criteriaEssential
– BA/MA in related social sciences or communications; and/or extensive experience in the communication field
– A confident communicator and presenter, especially giving presentations to international groups;
– Experience in engaging the work through media and digital communications; strong knowledge and understanding of current trends in digital media/social media.
– Strong writing, editing, proofreading, layout and design, professional printing/publishing skills.
– Willingness to join evening meetings, weekend events and travel within the country and abroad;
– Excellent skills in both Vietnamese and English;
– Excellent interpersonal skills and ability to work closely with others and international colleagues and collaborators.
– Experience in managing a team and project management
 
Desired
– Basic design and video editing skills
– Experience in organising events/communications campaigns (online and offline)
– Experience in gathering data and assessment
– Understanding of academic, research or not-for-profit working environment
Benefits– Contracted salary:
* Grade: IC5/RS5
* Salary ranges: $ 1,626 – $ 1,802
– Optional insurance: In-patient and out-patient medical coverage; Personal accident insurance coverage
– Two months salary for annual bonus and clothes 
– Annual leave 18 days/year for the first year, a maximum of 30 days
– Other responsibilities and benefits are based on Viet Nam Labor Law.
How to applyInterested candidates are invited to send curriculum vitae, application and copies of relevant certificates, either by email or by post to:
Oxford University Clinical Research Unit
Laboratory of Clinical Science
Hospital for Tropical Diseases
764 Vo Van Kiet, Ward 1, District 5, HCMC
Tel: 39237954
Email: hr@oucru.org
 
*** We thank all candidates for their interest but only short-listed applicants will be notified for interview.
Contact personMs Nguyen Thi Hong Phuc
Deadline for submission5 April 2024
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