{"id":46609,"date":"2025-04-21T16:39:01","date_gmt":"2025-04-21T09:39:01","guid":{"rendered":"https:\/\/www.oucru.org\/?p=46609"},"modified":"2025-06-11T14:28:58","modified_gmt":"2025-06-11T07:28:58","slug":"patient-centred-care-medisetter","status":"publish","type":"post","link":"https:\/\/www.oucru.org\/id\/patient-centred-care-medisetter\/","title":{"rendered":"Patient-centred care: The heart of modern healthcare approach to improve patient’s satisfactory"},"content":{"rendered":"\n

Patient-centred care approach prioritises individual patients’ needs, preferences, and values throughout their care journey, empowers patients to become active participants in their care, particularly during the decision-making process.

To adopt this approach, healthcare professionals must develop strong communication skills and serve as patient advocates to address patient needs effectively.

Key requirements required from health professionals include respect, clear communication to enable and empower active informed decision-making, providing emotional support that may accompany health issues, and enhancing comprehensive care including involving family and friends as well as ensuring easy access to needed health care services.

In Vietnam, this holistic approach has been part of hospital evaluation criteria since 2016 and has achieved significant success across healthcare institutions as well as nurturing more effective, compassionate, and more satisfying patient experiences.

However, healthcare facilities also face several challenges in implementing this approach, including limits in resources, staff training, and culture obstacles.

In the upcoming webinar, organised by OUCRU and Medisetter Vietnam, speakers MsC. Nguyen Quoc Giang<\/a> and Dr. Pham Ngoc Thanh<\/a> will host a special discussion about:<\/p>\n\n\n\n