Jaom’s social work and community development background has encompassed work in several countries in refugee resettlement, asylum seeker representation, cross-cultural contexts, international development and poverty alleviation, organisational capacity building, educational and community engagement, and capacity building.

At OUCRU, Jaom leads the Research enrichment team which focuses on strengthening the capacity of researchers and partner healthcare workers to communicate and engage with the public and communities where research occurs. This encompasses developing and delivering training and resources for in-person and online access, facilitating community advisory boards, and supporting research-led engagement projects.