IT System Analyst (JD-0424-011)

PositionIT System Analyst
GroupIT and Data Management
LocationOxford University Clinical Research Unit, Ho Chi Minh City, Viet Nam
Hours of workFull-time, 37.5 hours per week; extra hours may be required.
TenureInitially, for one year, including a 2-month probation period, with the possibility of extension.
Reporting toHead of IT and Data Management
Vacancy referenceJD-0424-011
BackgroundThe Oxford University Clinical Research Unit (OUCRU) is a large-scale clinical and public health research unit, with sites offices in Ho Chi Minh City and Hanoi in Vietnam, Jakarta in Indonesia and Kathmandu in Nepal. In Vietnam, we are hosted by the Hospital of Tropical Diseases (HTD) in Ho Chi Minh City, and the National Hospital for Tropical Diseases (NHTD) in Hanoi. OUCRU Nepal has partnerships with the Patan Academy of Health Sciences and Patan Hospital, and OUCRU Indonesia exists in partnership with the University of Indonesia. As a Wellcome Trust Africa Asia Programme, we have received considerable support from the Wellcome Trust since our establishment in 1991.

OUCRU’s vision is to have local, regional and global impact on health by leading a locally driven research programme on infectious diseases in Southeast Asia. Priority is given to health issues important to the hospitals where we work, and to the countries as a whole where we operate: Vietnam, Indonesia and Nepal.  All work is intended not only to benefit the patients seen daily at our host hospitals, but also to help improve patient care.

Please see more information on OUCRU website:
Job summaryIT System Analyst is a member of the IT and Data Management team responsible for the gathering requirement, design, construction, integration, testing, verification and maintenance of required applications including ERP system (Microsoft D365 F&O) and other Applications (Windows/Web/Mobile/Power Platform). In addition, the post provides support for Microsoft D365 F&O and related application if required
Key responsibilities and tasksApplication Development
– Gathering requirements/analysis/develop new functions/modules to support D365 business by using D365 F&O platform or integrate with D365 F&O using Power Platform (Power App/Power BI/Power Automate), …
– Build systems to collecting data for OUCRU Metrics and Reports (using SharePoint and Power Platform, ASP.NET, SQL Server…)
– Develop other Applications if require for supporting OUCRU’ Business.
– Create efficient, scalable, reusable middle tier logic using any of ASP.NET, VB.NET, Classic ASP, XML, C#, and other languages as needed.
– Create intuitive, logical and dynamic user interfaces using HTML, HTML5, JavaScript, XSL, EXTJS and AJAX.
– Create and design databases, views, stored procedures, T-SQL statements and user-defined functions of varying complexity with a “best practices” approach to keys, indices and relationships in SQL Server 2008/2012.
– Manage Windows 2008/2012 Server, IIS, COM+ and SQL Server 2008/2012 with regards to administration and performance tuning.
– Assist in continual improvement of software configuration management process.
Application support.
– Daily support the issues related to D365 F&O and other related applications.
– Training new users for using D365 F&O and other related applications.
– Build training material like Processes, User guide/manual, FAQs…
Maintenance and other roles
– Assess, troubleshoot, document, upgrade and develop maintenance procedures;
– Research and identify the cause of reported defects and issues.
– Perform and assist with quality assurance activities as needed.
– Participate in training and / or customer support activities as needed.
– Other duties may be assigned.
Selection criteriaEssential criteria

– BSc in computer science, computer engineering or information system
– Experience in Power Plat form (build / integrate)
– Having programming experience in C#, ASP.Net, C++, JavaScript or other equivalent programming languages.
– Having database experience in MS SQL Server, MySQL, MS Access, and PostgreSQL.
– Knowledge in Accounting systems, ERPs System.
– Knowledge of other web technologies and UI/UX standards
– Strong motivation to apply software development in ERP, Power Platform.
– Analytical problem-solving skills, willingness to learn, self-initiative, attention to detail
– Team player, organized, patient, dedicated, tactful, understanding, disciplined and mature
– Fluent English communication skills (IELTS equivalent 5.5)
Desirable criteria

– Mobile Programming experience
– Knowledge of accounting
– Experience in Dynamics AX, D365 F&O
– Keen on self-development
– Ability to travel to other sister units
Benefits– Salary package:
* Grade: RS3/IC3, point 6 – 8
* Salary ranges: $1,335 – $1,626 gross per month
– Optional insurance: In-patient and out-patient medical coverage; Personal accident insurance coverage
– Two months salary for annual bonus and clothes 
– Annual leave 18 days/year for the first year, a maximum of 30 days
– Other responsibilities and benefits are based on Viet Nam Labor Law.
How to applyInterested candidates are invited to send curriculum vitae, application and copies of relevant certificates, either by email or by post to:
Oxford University Clinical Research Unit
Laboratory of Clinical Science
Hospital for Tropical Diseases
764 Vo Van Kiet, Ward 1, District 5, HCMC
Tel: 39237954
*** We thank all candidates for their interest but only short-listed applicants will be notified for interview.
Contact personMs. Nguyen Thi Hong Phuc
Deadline for submission7 July 2024
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