Healthcare workers (HCWs) often work in a challenging and stressful environment. Many of the complaints against HCWs relate to poor communication, and much of the stress and anxiety felt by health professionals is reportedly due to difficulties in dealing with patients and their families. HCWs may not have the skills or time to communicate well with patients or communities.
2020 – now
From the success of the pilot programme at the Hospital for Tropical Diseases in Ho Chi Minh City, the Research Enrichment programme team of the Public and Community Engagement department, OUCRU developed more materials to expand the training sessions to other partnered hospitals such as the Hanoi Maternity Hospital.
We also disseminate training materials to the international healthcare worker communities via CONNECT, a knowledge hub on The Global Health Network.